Welcome to Phoenix Crematory Service, your “Cremation Authority!”
We are not a funeral home, we are a cremation services provider.
Phoenix Crematory Service is the area’s largest provider of affordable cremation services in Muskegon and Ottawa county. Please understand, we are not a funeral home, nor do we try to be. We are the area’s first “no-frills” immediate cremation solution.
Why Phoenix Crematory Service?
Simply put, our reputation was built on trust, kindness and word of mouth. In fact, the majority of our business has been referrals from families who have used our services. We understand you only get one chance to make a good first impression, therefore we don’t take anything for granted!
Since opening our doors in 2006, our care team has helped hundreds of families in Coopersville, Ferrysburg, Fruitport, Grand Haven, Muskegon, Montague, Ravenna, Spring Lake, Twin Lake and surrounding communities. Our intention is to make things as simple as possible, while guiding you through this process.
The Phoenix Difference:
We know low prices are only as valuable as the service. We genuinely care about our customers, and it shows.
Complete Transparency – Our upfront pricing is easy to read and understand. Our General Price List can be viewed anytime directly on our website. (view pricelist)
Our Onsite Crematory – Once your loved one enters our care; they are not outsourced to a third party crematory.
Real People – We are regular people, just like you. Rest assured our team is certified and adheres to the highest professional standards, but we also are approachable and relaxed.
Open Door Policy – Families may view the facilities at any time during regular business hours, and may be present during the cremation process.
We are on call 24 hours a day, 7 days a week, 365 days a year.
In order for us to keep our pricing affordable, we only meet with families during normal business hours. This means Monday – Friday between the hours of 9 a.m. to 5 p.m.
Arrangements can be made in your home, at our office or with our cremation arranger at a place convenient to you.
We are also proud to offer complete online arrangements.
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Men and women grieve differently. Some women often need to talk while some men prefer to stay busy and keep their feelings to themselves. Many children grieve as deeply as adults, but express their feelings through behavior rather than words. We encourage you to check out our website for more. ... See MoreSee Less
I just want to thank you for everything you have done to make this horrible injustice done to our family a little bit more tolerable. From the moment you guys stepped in, you did not leave our side and walked us through every step of the way. The countless phone calls and visits to my Uncle will never be forgotten. God bless you both for standing up and taking care of us.
- Jennie L.
So I just wanted to tell people they were so helpful and professional, kind and these people were wonderful we needed nothing. They took care of everything and set up a payment plan my sister and his father could manage.
End-of-life planning is a difficult subject to talk about—between facing mortality (either your parents or your own) to discussing the ever-confusing subject of Medicare, there’s nothing fun about facing death and the issues that come with it.